This website is owned and managed by Guy’s and St Thomas’ NHS Foundation Trust.

We want as many people as possible to be able to use our website.

For example, you should be able to:

  • zoom in up to 400% on most pages without problems
  • navigate most of the website using just a keyboard
  • listen to content on the website using a screen reader, including the most recent versions of NVDA and TalkBack.

We’ve worked hard to make the website text as simple to understand as possible but recognise that not all pages are currently written in plain English.

There is advice available online to help you make your device easier to use if you have a disability, including from the AbilityNet charity.

How accessible is this website?

Due to some html structural issues we know some parts of this website are not yet 100% accessible please see our section below entitled Non-compliance with the accessibility regulations

How to request information in an accessible format

If you need information on this website in a different format such as accessible PDF, large print, easy read or braille, please

We will consider your request and reply to you within five working days.

Reporting accessibility problems

If you find any problems which aren’t listed on this page, or think that we’re not meeting the requirements of the accessibility regulations then email to let us know at

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response, contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Contacting us by phone or visiting us in person

We provide interpreting and translation services through the language support department. This can be in the form of face-to-face, video or telephone.

If you need an interpreter, or information about the care you are receiving in the language or format of your choice, please call 020 7188 7707 or email

Technical information about this website’s accessibility

Guy’s and St Thomas’ is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Sub menu items do not work on 400% zoom when navigating via hamburger menu with a keyboard. We are working on fixing this issue

Preparation of this accessibility statement

This statement was prepared on 13 October 2020. It was last reviewed on 27 October 2020.

We use online tools to perform a readability test and carry out basic accessibility checks when uploading new content to the website. We regularly commission an independent accessibility audit on a sample of pages to highlight areas requiring improvement. The last independent audit was done in September 2020.