State-of-the-art reproductive and sexual health service
PrEP is now available through the NHS. Click here for more information on PrEP.
In response to the Coronavirus (COVID-19) pandemic, we no longer offer a walk-in service.
We operate a telephone helpline 7 days a week. Please call us. We will offer patients who meet certain criteria either a face to face appointment in clinic, or a telephone call from a clinician.
The number of appointment slots varies daily depending on staffing.
Please do not attend our clinics unless you have spoken to a member of staff on the phone first, and they have confirmed that you have an appointment.
If you have been in contact with someone who has Coronavirus (COVID-19) or you have a new continuous cough or temperature or a loss/change in sense of smell or taste, you must tell us this information on the phone before we book an appointment.
Telephone helpline: 020 7188 7707
Our service is open 7 days a week. This line will be answered daily from 8.30am (1pm on Wednesdays, 9.30am Sundays) until the end of our usual opening hours.
We get a very high volume of calls, especially in the morning. We ask that you please be patient, and stay on the line when you call. The phone will keep ringing, and this means you are in the queue. The phone line should be less busy in the afternoon or evening.
Please note: If you have symptoms, we will try to offer you an appointment for today or tomorrow. We cannot offer appointments any further in advance. If you have symptoms and want an appointment on a certain date, we advise you to call our helpline the morning before you wish to attend.
If you have no symptoms and want testing for STIs, we ask you to use a home testing kit, ordered online via Sexual Health London.
- If you are experiencing domestic abuse, please visit the National Domestic Abuse Helpline website or call the 24-hour helpline on 0808 2000 247.
- If you have been sexually assaulted or raped, The Havens is available to call 24 hours a day on 0203 299 6900 or visit The Havens website.
- You can find mental health and well-being support on the Every Mind Matters website.
- If you are concerned about your alcohol intake, please check out the Alcohol Change UK website.
Screening for sexually transmitted infections and testing for STIs can be performed using a home test kit, ordered online via Sexual Health London.
If you have no symptoms and would like a sexual health screening, you can order a free test kit online that will be delivered discreetly to your home. Order here:
We like to think of Burrell Street as something special:
- We’re the only NHS sexual health service in London open seven days a week
- We provide sexual health screening in a relaxed and friendly atmosphere with welcoming staff
- We have the highest quality tests in the UK
- Our results service is among the fastest in London
While you’re waiting to be seen, we offer free wi-fi in a light and airy environment with specially commissioned artworks.
Tests and treatment
Burrell Street offers tests and treatment for all sexually transmitted infections. Where possible we’ll treat you at your first visit. However, not all infections can be diagnosed immediately – samples need to be sent off to our laboratories and if we find any infection, we’ll contact you immediately to ask you to return for treatment.
Services for young people under 18
If you’re under 18, you are welcome at all our clinics. We provide a holistic approach to your sexual health, relationship and contraceptive needs or if you’re just worried about something and need to talk.
All under 18’s will be assessed by a healthcare professional, and we will ask you about your sexual health, home situation and relationships.
There are many requests for services which are outside of our funding remit, and we have decided to offer those services to you privately. Wherever possible we will offer you the best price available in London. All profit made by these services is returned to the clinic and used to enhance the public environment, purchase medical equipment, and support the training of staff.
HPV Vaccinations (Gardasil) –
Burrell Street provides Gardasil – an HPV vaccination, as a private service. For further information see the Gardasil page by clicking above.
HIV and pre-IVF STI testing –
We provide HIV testing for visa and work certificates, and pre-IVF STI testing – Burrell Street private services.
Burrell Street has a sexual health counselling service, with qualified therapists working in a variety of modalities. We provide risk reduction interventions, sexual health advice, relationship, gender and sexual identity counselling. We can also address concerns around alcohol and recreational drug use in sexual settings. Referrals can be made to local psychosexual services for you. Come in and speak to one of the health advising team who can arrange an assessment.
Slamming kits for gay and bisexual men injecting recreational drugs for sex – Slamming kits
Syringes for g dosing – Syringes for g dosing